Frequently Asked Questions

Your safety is our priority. We use sterilized tools for all nail services, disposable items where possible, and follow strict sanitation protocols. Our spa is cleaned between each client, and we adhere to all health guidelines, including mask-wearing if requested.

Absolutely! We offer tailored packages for couples, bridal parties, or corporate groups. Contact us with your details, and we'll create a personalized experience, including add-ons like facials or extended massages.

Upon arrival, you'll be greeted with a welcome drink and a quick consultation to discuss your needs. Wear comfortable clothing, and arrive 10-15 minutes early. Sessions typically last 30-90 minutes, followed by relaxation time in our lounge.

We require 1 hours notice before a cancellation to avoid a 50% fee. No-shows are charged the full amount. Rescheduling is easy — just give us a call, and we'll find a new slot that works for you.

We accept major credit/debit cards (Visa, Mastercard), cash, and bank transfers for group bookings. A deposit may be required for larger packages.

Absolutely! All our skincare and nail products are cruelty-free and sourced from ethical brands. We prioritize natural, organic ingredients to ensure they're gentle on your skin and the environment.

For hygiene reasons, we prefer using our professional-grade products, but you're welcome to bring your own nail polish if it's unopened. We'll happily incorporate it into your service at no extra charge.

Manicures take about 30-45 minutes, pedicures 45-60 minutes, and full sets (gel/acrylic) up to 90 minutes, depending on design complexity. We recommend allowing extra time for drying and relaxation.